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Customer Pick Ups: What You Need to Know

You’ve finally purchased that paint booth or lift for your business. You’ve decided that since you are close enough to Greensboro, North Carolina …. You will just pick up your order to save on shipping costs (plus, you want that extra $50 off that we’ll give you for picking it up.) We love customer pick ups.

We’re excited that you want to come visit us to pick up your order. We’re already looking forward to meeting you. But, before you come see us, make sure you have everything you’ll need to pickup your order and get on your way back home in a jiffy.

#1: MAKE SURE WE KNOW YOU’RE COMING. You can stop in and see us anytime during regular business hours, but if you are picking up an order, call before you come to allow us to get your equipment order ready for load up. If it’s a paint booth, we’ll need a little more time to verify that the booth will be completed by the date you would like to pick it up.

# 2: IDENTIFICATION. Upon arrival make sure that you have a form of identification, and stop at the front desk where our receptionist can verify your order. You’ll need to sign off on our customer pick-up form.

#3: PAYMENT. You may pay over the phone or you can plan to pay when you pickup your order. We accept cash, money orders and most major credit cards.

#4: SAY HELLO! We always want to put a face with a voice, so make sure that you ask for your sales rep so that we can thank you personally for purchasing from our company.

shipping departmentOur Shipping Department Would love to Load it Up for You!

#4: LOAD UP! You’ll be given instructions to pull up to our receiving dock where we will load you up. Make sure you bring the correct vehicle and straps to secure the equipment! If you don’t know what you will need, give us a call.

patriot equipment_pickup_local_nIf you’re coming to pick up a lift, you will need to bring a trailer with straps to secure the equipment. We will be able to tell you how big the trailer needs to be if you call us first. For your safety, our lifts cannot be loaded onto a car, truck or SUV.

For picking up a paint booth, you will need to make sure you have a trailer, flatbed or box truck that will be able to handle the crate size and hold at least 5,000 lbs. Again, we will be happy to assist you in planning your pickup prior to coming.

Drive safe, we can’t wait to see you soon!

What’s My Model Number on My Eagle Equipment?

What is a model number/serial number and do I need to know it?
Wayne Piner, Eagle Equipment Sales

Did you know that your new Eagle Equipment comes with a unique serial number and a model number? On the lifts, it should be visible on a plate on one of the columns. On the tire equipment, it is located on a plate on the back of the machine.

FullSizeRender FullSizeRender[1] FullSizeRender[2] FullSizeRender[4]Did you know that you should keep this information handy so that you can use it when you call us for replacement parts or if you have a warranty part that you need? If you can provide us with the model number when you call, we can assist you in a quick manner and get you the correct parts for your machine.

This also tells us if your equipment is from Eagle. We have customers call us all the time because their lift is unbranded, and they don’t know who to call! Your model number will tell us whom you should contact, if it’s not ours.

The serial number is unique to your piece of equipment. It helps us to manage inventory and track it from the manufacturer to your garage. The model is the style or type of equipment. Just like a car … you need to know the make and model for parts and service. When you go to a parts store to order brakes or get new wiper blades, you need your make and model. When you call Eagle, you need to know your model number and style (for example, a MTP-9A or a BRI ETC-550). This information tells us almost everything we need to assist you.

While people think all lifts are made equal and they are all manufactured from the same parts, this isn’t correct. The parts for your machine are not universal. They are unique to the model number.

Over the years, lifts and equipment have changed due to manufacturers and improvements in technology. The model number / serial number is vital to identify the correct part needed.

We are continually striving to improve our parts manuals and guides, so look for more helpful information to come!

Customer Testimonial: “Eagle Equipment is First Class … “

Our corporate mission statement is: “Delivering Excellence to the Automotive and Painting Industries. Every Product. Every Customer. Every Day.”

When we get to work and find an unsolicited email waiting in our inbox, our hearts are filled with joy that a customer took the time to take photos and write his thanks to our team. This is why we do what we do…. and do it with passion for our customers. We hope you enjoy your new Eagle lift Mr. Sunner! Thank you for the kind words.

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First, I want to thank all of you at Standard Tools for the decals you sent me for my lift. It’s much nicer walking into the shop seeing the Eagle Logo as soon as you come in.

Second, I have to tell you that I absolutely love this MTP-9A lift.

I was able to do the installation myself, with some help from some friends to lift the posts into position. The instructions that came with the unit were clear, simple, and walked me through the process step-by-step. I bought this lift after doing a lot of research on what is available and at what price. No doubt, Eagle offered the best bang for the buck.

The use is primarily for my personal vehicles and as a hobbyist. I installed it in February 2015 and have used it quite extensively since. I worked in a professional garage for eight years as an auto mechanic, so, I’m familiar with two post above ground lifts.

I can say first hand, this Eagle Lift is Superior in Quality, Safety and Performance to the lifts in the garage where I worked. Also, the 8-gallon oil drain is great. It’s so nice being able to see the oil level through the translucent plastic. You know exactly when to empty it, and there will be no accidents of overfill. Bottom line…thanks to you all at Eagle Equipment for making a Quality, Safe and Affordable lift.

Your equipment is First Class, and I tell my mechanic friends that when they come into my shop.
– Mark Sunner, Millsboro, DE

Eagle 9,000 lbs. Lift: Customer Testimonial

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MTP-9F with Mechanic-in-Training!

They say a picture is worth a thousand words. We agree. We love seeing pictures of our products. We like to see how they are being used, who is using them and what they are working on. Like this photo. Could it get any cuter than this mechanic-in-training?

Here at Eagle, we spend our days on the phone, helping customers order the right equipment for their shop. From wheel service equipment, like tire changers and wheel balancers ….. to car lifts and paint spray booths. Our customer care team will not only help you order new equipment from Eagle…. But help you care for your existing Eagle equipment through our parts and warranty department. Just like our company mission statement, we’re “Delivering excellence to the automotive and painting industries. Every product. Every customer. Every day.”

Continue reading Eagle 9,000 lbs. Lift: Customer Testimonial

Smiling New Eagle Equipment Sales: Welcome Wayne

wayneEagle Equipment is excited to have a new sales and customer service specialist join us, welcome Wayne Piner.

Wayne has spent the last 23 years in the veneer industry, working for the same company for over 20 years! He decided to change up his career path when the vaneer industry began to decline … which led him to Eagle. He has been here a short amount of time and we have already see big things from Wayne!

In his spare time in the evenings and weekends, Wayne manages two local youth organizations – Archdale Trinity Little League Basketball and Archdale Trinity Youth Football. Both leagues have approximately 400 kids each!He still does a little coaching in basketball but decided to just manage the football program.

He has 3 great kids – Nathan 28, Dallas 22 and Erika 12. Welcome to the team Wayne!

Give us a call, Wayne would love to assist you!

Chris Wilson joins our maintenance department!

Chris Wilson joins our maintenance department!

chris wilsonMeet the new maintenance technician at Standard Tools. He’s the new favorite person around here because, whew… is he handy! He started off running and has already made vast improvements to our facility and our equipment.

Chris lives in Reidsville, NC with his wife Brandi and his 6-year-old daughter, Hayden. Chris graduated from Rockingham Community College’s Industrial Maintenance and the BLET (Basic Law Enforcement Training) programs.

In his free time, he enjoys spending time with his family. Currently he is excited about his future with Standard Tools and checking into 4-year degree program that can take him even further in his education and career.

Welcome to the team Chris!

Using the Mount / Dismount Head on The Eagle Tire Changer

Sometimes it’s the little things that can cause the most damage, like improper use of your equipment. With your Eagle Tire Changer, the proper positioning of your mount/demount head is essential so that damage doesn’t occur to the tire or rim.

With the cost of rim and tires these days, you do not want to have to pay a hundreds of dollars for a new rim or tire. Below is the proper way to adjust and position the mount head. This is a small part of maintaining your tire changer, but something that can prevent a major issue down the road. Continue reading Using the Mount / Dismount Head on The Eagle Tire Changer

Tire Changers: Breaking it Down

At the top of the list, with oil changes and brakes, changing and repairing tires is one of the most common jobs at your local repair shop. A good tire changer will, with regular maintenance and some repairs, last for many years.

Times are a changing in the tire-changing world! The days of easy steel rims and regular valve stems are fast disappearing. These days there are “soft” aluminum rims, tires with stiff sidewalls and TPMS (tire pressure monitoring system) valve stems that, if serviced improperly, can break. Click here to see how we change tires with TPMS. Keep this in mind when shopping for a new tire changer.

When you’re in the market for a tire changer, it’s hard to differentiate between all of the different brands out there, each company trying to put their best foot forward in a bid to win over your trust and loyalty. Each brand then has a variety of tire changer models, fashioned to meet the needs of specific niches. Here’s how you can easily select the right changer for you from Eagle Equipment.

Size Matters! What type and size of wheels do you want to work on?

The size of the wheel: Before you shop for a tire changer, you need to know what size tires you will be changing. Look at the rim diameter of the tires to be changed; 20 to 24 inch diameter is the common measurement of most wheels. If you want to go smaller, like motorcycles …. Or larger, like truck tires … that will determine if a different changer is needed.

The type of wheel: Light trucks will utilize a different tire changer from heavy-duty trucks. There are also shops that specialize in run flat tires or low profile wheels. Such tires require special tire changers because the ordinary models may not be able to handle too well.

The style tire shop that you are: Do you do a lot of tires? Are you just getting started? Do you want to be able to work on specialty tires or large truck-tires? The tire changer you choose will determine the style of shop you are.

With these factors in mind, we now need to look at the different types of tire changers available from Eagle. Each style has been designed for specific needs. Now that you know what type of tires you want to work on, here is how to easily find the one that fits. Continue reading Tire Changers: Breaking it Down

Spanish Translation: Mantenimiento de Equipos Neumáticos

This Blog is a Translation of this blog, posted in September 2013.

Con el fin de mantener su negocio corriendo como una máquina bien engrasada … es necesario tener una máquina bien engrasada. Cuando el taller mecánico empieza a tener mucho negocio es natural que se enfoque en las reparaciones de los clientes, tales como radiadores y baterías, y a menudo olvidamos que nuestro propio equipo neumático, ascensores, compresores y líneas de aire necesitan mantenimiento también. Continue reading Spanish Translation: Mantenimiento de Equipos Neumáticos

EAGLE ML-1000 Motorcycle Lift — Get Your Bike Ready to Ride!

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Spring has sprung and we want to ride! If you own a bike and you like to do your own maintenance … or you want to be able to keep it looking great…. you need the Eagle ML-1000 Motorcycle Lift!

The Eagle ML-1000 Motorcycle Lift is a 1,000 lb capacity, air-powered, easy-to-use lift for motorcycles, snowmobiles, ATVs, jet skis and other small recreational vehicles.

The extra-large platform has a 30″ working height and a removable rear wheel access plate for easy access. This lift comes with a secure wheel vise.  Moving this lift around your garage is effortless with trouble-free wheels to get it moving.

  • 1,000 lb. lifting capacity
  • Hands-free foot pedal operation
  • Removable steel ramp
  • Removable rear wheel access plate
  • Integrated leg-lock for safe operation
  • Tire vise
  • Tire stop
  • Air-powered lift
  • Extra-large platform 30″ working height

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For those who want to do more service work on their bike, Eagle has a Motorcycle Tire Changer and a Motorcycle Wheel Balancer to make it easy. You can get everything you need in the Eagle Motorcycle Build-a-Shop bundle.

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