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Creative Customer: Two-Post Lift Installed in the Rafters

Our customer’s never cease to amaze us by their creativity and ingenious. Let’s face it. We know who our customers are. They are the doer’s. The Mr. Fix-it’s. The one’s who figure it out and get it done. We love these types. We are these types.

We love it even more when they share with us how they fixed a problem…. like this guy who ordered an MTP-9A two-post lift but didn’t have 12′ ceiling height for the overhead design. Do you think he said “Aw-Shucks” and returned the lift? NOPE. He went over the roof. Seriously– he went into his rafters. (But he did have his Trip cord under the rafters so it would actually be useful should the lift ever need to be automatically shutoff.)toschkoff 2

asymmtric or symmetricNow here’s the deal, Eagle Equipment has 2 different styles of two-post lifts – overhead and floor plate. The overhead lift stands 12’ and has the hoses and cables running across the top of the two-post lift with a clear floor between the post. This is the most popular lift if you have the required 12’ of ceiling height. The floor plate design stands only 9’5” and has the cables and hoses running from side-to-side underneath a raised plate between the posts.

If you do not have the 12’ of height for the overhead two-post lift, the floor plate design is best suited for you.  But, if you’re like this guy ….. just because you don’t have the correct ceiling height doesn’t mean you can’t install one of our overhead two-post lifts … just make sure you have rafters.

CALLING ALL EAGLE EQUIPMENT CUSTOMERS… WE WANT YOUR … PHOTOS

bills_garage_7I have heard the phrase imitation is the sincerest form of flattery many times throughout my life thus far. Today, I spoke with a new customer, who had reached out to us for pricing on a new spray booth for his growing business. He mentioned in our conversation that he had a buddy down the road who bought one from us years ago and was thrilled with it. Based on this word-of-mouth testimony from one buddy to another, this guy did not even bother to look anywhere else … he just picked up the phone and called us. Word-of-mouth is a pretty sincere form of flattery too…. and we want more of it. Read on to see how you can help.

Labonte 1Testimonials are the best form of advertising to us at Standard Tools. What better way to decide on what product to buy than to read how much others love it? Now, I understand that price plays a big role in a person’s decision when it comes to buying equipment…  but if your buddy has one and he is thrilled with it… is price alone really the deciding factor? Something to think about anyway.

If imitation is the sincerest form of flattery and testimonials are the best form of promotion, then a product photo of the equipment in use in a shop are the best way for us to show off our products. Who doesn’t love to see some equipment being used? (Most of the time, the photos also have some pretty cool cars to show off as well).

If you have a product from Eagle Equipment in your shop and you want to share a photo with us, along with a brief testimonial, we would love for you to send it our way so we can share on social media!

If your photo is used, we will send you a great big thank you and a little surprise for giving us your time, testimonial and photo. So, if you have a paint booth, automotive lift, frame machine or tire equipment … send it to us.

GLO-8000XLT 2Here are the details to include in your email to Katm@standardtool.com

Subject Line: Customer Testimonial

Your Name and Business Name
Your City and State
Product You Have?
What do you use it for?
Why Do You Like It?
Would You Recommend it? Why or Why Not?

Please make sure that any junk or trash is removed prior to taking the photo, it helps make a better photo.  That’s it!

Beware the generic car lift! Do you know who you’re buying from?

IMG_0775There is a business model in place today in the automotive lift industry that poses potential risks for the uninformed buyer.  A master distributor purchases garage equipment products, like car lifts and tire equipment, from overseas and places them in strategic warehouses around the country for sale through a secondary distributor network.

While some of these secondary distributors have prior experience selling car lifts and other garage equipment, many are simply internet stores that have no technical knowledge of the products.  Beware of these “stores”. The car lifts that these types of distributors sell are typically unbranded.  Furthermore, they provide no warranty or service support and have no service and warranty parts.  Product returns are difficult at best.  And all of these functions must be handled through the master distributor who the buyer does not know!

Why wouldn’t a legitimate company want their name on the products they sell?  Typically, because these distributors don’t stock or ship their own products, it is not possible for them to affix a nameplate or decal to the car lift. There are lots of other reasons for having an unbranded product, and none of them are good for the consumer.  Maybe they are dodging a state sales tax authority or don’t have the required product liability insurance. Maybe they know that it is difficult to give a poor online review of an unbranded product.  But I believe the biggest reason is to dodge warranty and service issues after the sale.

At Eagle we receive numerous calls in our service and parts department where the caller has no idea of the brand of automotive lift in their shop.  Many can only give us the IMG_0763manufacturer’s name off of the power unit.  Sometimes we can help them identify the lift, but many times we can’t.  Think about that.  If you can’t find the seller to get a replacement cable how will you locate them if there is an accident involving the car lift?

An automotive lift with no name should frighten you.  Certainly brand names can cost a little more but with that comes assurance that the company will stand behind its product.  And that can mean a lot if you are the person working on a vehicle supported by that no name lift!

About Eagle Equipment
The Eagle brand has been a trusted resource in the industry since 1954. Our corporate offices, showroom and a 70,000 sq. ft. plant is located in Greensboro, North Carolina. We’re excited to offer you great products, great prices and a knowledgeable sales staff to help you find what you need. Our in-house sales and customer service team have over 50 years of collaborative experience and product knowledge to answer any questions you might have, as well as provide after-sales support for warranty claims, repairs or parts/service.

Hours
Monday through Thursday:
8:00 AM until 5:30 PM EST Office Hours
8:00 AM until 7:30 PM EST Phone Hours

Friday:
8:00 AM until 5:30 PM EST Office Hours
8:00 AM until 6:30 PM EST Phone Hours

Visit Us
We welcome you to visit us during normal office business hours.
Corporate Office, Showroom, Warehouse and Manufacturing Plant.

4810 Clover Road
Greensboro, NC 27405
Click here for directions

To read more about Eagle Equipment, check out our “About Us” Page.

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